How to Win Friends & Influence People, by Dale Carnegie

Category: Mindset, Leadership

Ideas I found interesting:

– don’t criticize or judge, praise instead

– everyone desires to be great, important and appreciated

– only talk to people in terms of what they want

– be genuinely interested in people ‘we are interested in others when they are interested in us’

– be a good active listener and encourage them to talk – pay exclusive attention to a person you are talking to – to be interesting, be interested

– misunderstanding is never ended by argument so don’t argue. The best way to get out of the argument is to avoid it

– don’t tell people they are wrong. ‘I might be wrong. I frequently am. Let’s examine the facts”

– a drop of honey catches more bees than a gallon of gall

– begin from emphasizing the things you agree on so the opponent keeps saying Yes

– he who treads softly goes far

– let the other person do the talking for you/praise you – if you talk about yourself, people would feel inferior

– make suggestions and ask for opinion – let the other person feel that the idea is his

– show that other persons ideas are as important as yours and try to see others person point of view

– I don’t blame you for the way you feel – I would feel the same way if I were you

– appeal to man’s nobler intentions – I believe you are a man of your word…

– dramatize your ideas

– stimulate competition – a desire to excel

– show you respect the person for a certain ability – then mention why you are not happy

– always make another person happy about doing what you wanted them to do

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