It’s a way of life at NHS, where everyone is connected and directed to serve. This results in vibrant relationships that yield higher return on investment and long term security. We become a strategic partner in a shared vision with our clients.
Our Applause™ program and NHS Team Performance Compensation Plan platform recognizes, incents, motivates and guides our employees to greater heights, both as valued stakeholders and as individuals and ties to exactly what our clients expect of their hotel investment. It is this kind of commitment and dedication to our most valuable resource, our people, which separates NHS from other hotel management companies. We celebrate our employees, and their accomplishments. This results in higher productivity, harmony in the workplace, and greater return on investment.
The Executive Team, headed by NHS President, Norman Leslie believes that the way you get to peak performance is not only through organizational effectiveness and operating efficiency, but also through rolling up your sleeves, checking your ego at the door and leading and finishing with a smile!
NHS recognizes that a passionate and dedicated team – aligned with the interests of all stakeholders – delivers the very best results. Performance. It’s in our DNA.
Sarah Koustrup was born and raised in Sioux Falls, South Dakota where she earned a Bachelor’s degree in Human Resources Management. Sarah now resides in Fargo, ND with her husband and daughter. Sarah enjoys spending time with her family, is an avid reader and volunteers on multiple local non-profit boards.
Heather Johnson-Kjos was raised in Minot ND and joined the military in 1983 after graduating from Minot State University. She spent 10 years in Tennessee working in the construction industry and then moved to the Minneapolis area in 1999. She moved to Fargo in 2005 and then joined NHS in January 2008. Heather lives with her husband and their cat Carmey.
George was born and raised in Toronto, Ontario Canada where he grew up working in construction and apprenticing as a carpenter prior to attending college. George has an undergraduate degree from the University of Manitoba in Commerce and an MBA in Finance.